About

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Our Mission

Family Service Agency exists to strengthen people and communities through hope, healing, empowerment, and engagement.
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Where We Were

Since 1956, Family Service Agency has been providing counseling and other essential services to DeKalb County. We are among the oldest private, nonprofit organizations in the area, and our programs have grown and adapted to changing community needs over the past half-century.
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Where We Are

Family Service Agency serves as an "umbrella agency" of five distinct community programs: Children's Advocacy Center, School-Based & Youth Programming, Center for Counseling, Senior Services, and Community Action Program. We organize the efforts of many local agencies to provide the best care possible to our community.
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Where We're Going

Family Service Agency strives to continually meet the ever-changing needs of the community. Our long-term goal is to become a national leader with other community agencies and services through cooperation, coordination, and partnerships.

Leadership

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Tynisha Clegg

Executive Director
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Erin Eckhardt

Business Operations Director
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Holly Peifer

Children's Advocacy Center Director
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Rylie Loucks-Kues, CRC, CADC

Director of Community Programming & Outreach
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Shatoya Jackson, MSW, LSW, CCTP

Director of School-Based & Youth Programming Bilingual Therapist
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Candice Rudd

Director of People & Culture

Administration

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Mackenzie Houghton

Client Relations & Billing Coordinator
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Abby Hesslau

Administrative Program Coordinator
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Makayla Clegg

Finance Coordinator

Children's Advocacy Center

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Gabby Mancillas, MSW

Multi Disciplinary Team Coordinator & Forensic Interviewer
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Lauren Munguia

Advocate
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Isis V. Hernandez, LPC

Bilingual Crisis Counselor & Forensic Interviewer
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Laddie

Facility Dog

School-Based & Youth Programming

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Sha' Hill, MSW, LSW

School-Based & Youth Programming Coordinator
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Heleena Barnett, MHP

School-Based & Youth Programming Assistant and Intern
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Anthony Shambo

School-Based & Youth Programming Assistant and Intern
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Angela Erickson, MHP

School-Based & Youth Programming MHP and Intern

Center for Counseling

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Megan Schultz, LCPC

Clinical Supervisor, Forensic Interviewer
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Dan Klein Ph.D., LCSW

Clinician & Mediator
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Tina McCue, LCSW

Clinician
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Ashley Hernandez, LCSW

Clinician
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Alicebeth Wittwer, MSW, LSW

Clinician
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Becky Mascal, MSW, LSW

Clinician
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Emma Busken, LPC

Clinician & Forensic Interviewer
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Gabriella Chalfin, MSW

Clinician
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Jenna Alsvig, MHP

Clinician
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Jen Milde, MSW

Bilingual Clinician
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Marissa Mazur, LPC

Clinician
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Mireya Sandoval, MSW

Bilingual Clinician
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Sinclaire Baker, MSW

Clinician

Center for Counseling Clinicians are not on-call staff. Email contacts are to be used for general inquiries only. If you are in urgent need of assistance, please dial 911.

Senior Services

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Kate Sullivan

Senior Service Coordinator
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Mary Lambert

Club 55 Program Assistant
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Elva Lozano

Bilingual Club 55 Program Assistant
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Amie Nottingham

Club 55 Program Assistant & Intern

Community Action Program

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Brittany Bouck

Community Action Program Coordinator
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Tera Ferrari

Family Support Specialist

Interns

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Abigail Cano

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Alma Uriostegui

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Berenice Capetillo

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Blessing Okere

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Bri Cada, MHP

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Brennah Ellis

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Cassandra Bade, MHP

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Jordyn Saddler

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Kyla Morley

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MacKenzie Wilson, MHP

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Madyson Bushaw

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Mya Porties

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Sadie Burton, MHP

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Sam Lee

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Shawn Cunningham

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Therese Folefac

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Tori McCulloh

Our Board

Officers

Chair- Cassandra Gottschalk (Designee of Mayor Steve Braser, Sycamore)
Co-Vice Chair- Micki Chulick
Treasurer- Nick Lee
Secretary- Janeen Norquist

Members

Brian Oster (Designee of Representative Jeff Keicher, 70th District)
Rick Amato (Appointee of DeKalb County State's Attorney's Office)
Jennifer Yochem (Designee of Mayor Cohen Barnes, DeKalb)
Mary Hess (Appointee of DeKalb Township)
Brad Hoey
Kathy Ostick
Alan Smith
Devyn Grzywa
Shawn Beck

Click here to learn how you can join our Board of Directors!