About

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Our Mission

Family Service Agency exists to strengthen people and communities through healing, mentoring, and social engagement.
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Where We Were

Since 1956, Family Service Agency has been providing counseling and other essential services to DeKalb County. We are among the oldest private, nonprofit organizations in the area, and our programs have grown and adapted to changing community needs over the past half-century.
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Where We Are

Family Service Agency serves as an "umbrella agency" of five distinct community programs: Youth Mentoring, Children’s Advocacy Center, Center for Counseling, Community Action Program, and Senior Services. We organize the efforts of many local agencies to provide the best care possible to our community.
Learn more!

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Where We're Going

Family Service Agency strives to continually meet the ever-changing needs of the community. Our long-term goal is to become a national leader with other community agencies and services through cooperation, coordination, and partnerships.

Administration

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Tynisha Clegg

Executive Director
Colleen Parks

Colleen Parks, MSW LCSW, EMDR Certified

Clinical Director & Associate Executive Director 
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Erin Eckhardt

Business Operations Director
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Mackenzie Houghton

Client Relations & Billing Coordinator
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Ashlee Mecklenburg

Day Time Receptionist
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Katie Giever

Evening Receptionist

Children's Advocacy Center

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Holly Peifer

Children's Advocacy Center Director
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Gabby Mancillas, MSW

Multi Disciplinary Team Coordinator & Forensic Interviewer
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Lauren Munguia

Advocate
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Ashley Hernandez, MSW

Crisis Counselor
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Laddie

Facility Dog
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Brian Gerken

Forensic Interviewer

Center for Counseling

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Dan Klein Ph.D., LCSW

Clinician
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Megan Schultz, LCPC

Clinician & Forensic Interviewer
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Tina McCue, LCSW

Clinician
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Emma Busken, LPC

Clinical Lead & Forensic Interviewer
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Dahlia Roman, LCSW, CADC

Clinician
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Sydney Hall, LPC, QMHP

Clinician
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Marissa Mazur, LPC

Clinician
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Becky Mascal, LSW

Clinician
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Gabriella Chalfin, MSW

Clinician
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Alicebeth Wittwer, MSW

Clinician
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Isis V. Hernandez, LPC

Clinician
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Jenna Alsvig

Center for Counseling Intern
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Lucia Nevitt

Center for Counseling Intern

Center for Counseling Clinicians are not on-call staff. Email contacts are to be used for general inquiries only. If you are in urgent need of assistance, please dial 911.

Community Programs

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Rylie Loucks-Kues

Director of Community Programming & Outreach
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Kate Sullivan

Senior Service Coordinator
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Samantha Balentyne

Youth Programs Coordinator
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Brittany Bouck

Community Action Coordinator
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Abby Hesslau

Family Support Specialist
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Aminah Mujahid

Family Support Specialist
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Mary Lambert

Club 55 Program Assistant
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Elva Lozano

Club 55 Program Assistant
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Laura Baker

Club 55 Program Assistant

Our Board

Rick Amato
Cohen Barnes
Micki Chulick
Cassandra Gottschalk
Mary Hess
Brad Hoey
Janeen Norquist
Suzanne Juday
Nick Lee
Brian Oster
Alan Smith
Jerry Smith